Terms & conditions

ALPALOVE Terms & Conditions

1. Introduction

Welcome to Alpalove! By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Website

• You must be least 18 years old to make a purchase.
• You agree to provide accurate and current information when making a purchase o registering an account.
• Unauthorized use or modification of website content is strictly prohibited.

3. Product Information & Availability

We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

Product availability is subject to change without notice.

4. Orders & Payments

• All orders are subject to acceptance and availability.
• We accept major credit cards and other payment methods as indicated at checkout.
• We reserve the right to cancel orders suspected of fraud or violation of our terms.

5. Shipping & Delivery

We ship to all U.S. states not included Hawaii or Alaska,and EU countries

Estimated delivery times:

       Processing Time
Orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time & Carriers
Estimated delivery time is 3–4 business days. We use USPS, UPS, or FedEx at our discretion to ensure the fastest and most reliable delivery.

Delays may occur during holidays or peak seasons.

Customers are responsible for any applicable customs duties or import taxes.

6. Returns & Exchanges

• Returns and exchanges are subject to our Returns Policy (linked here).
•  Customers are responsible for return shipping costs unless the item is defective.
• Exchanges are available only for size or color variations of the same product.

7. Duvet Comforter Trial Policy

• 30-Day Minimum Trial: which means you have 30 days after receiving your item to request a return. Not included our duvets comforters.
• 100-Day Minimum Trial: which means you have 100 days after receiving your duvet ( any of the weights) to request a return. 
• One Trial Per Household: Each household is limited to one return per product type (yarns, duvets, throws, scarves, beanies, etc.).
•  Retailer Purchases: The trial is only valid for purchases made directly from the Alpalove website. Third-party retailer purchases do not qualify.

A household is defined by name, shipping address, billing method, or billing address.

8. Intellectual Property

All website content, including images, logos, and descriptions, is the property of Alpalove.

Unauthorized reproduction, distribution, or commercial use of any content is prohibited.

9. Limitation of Liability

Alpalove is not responsible for indirect, incidental, or consequential damages arising from the use of our products.

We are not liable for lost or stolen packages once they are handed to the carrier.

10. Privacy Policy

Our Privacy Policy outlines how we collect, store, and protect your personal information.

By using our website, you consent to our data practices as described in the Privacy Policy.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

12. Changes to Terms

Alpalove reserves the right to update or modify these terms at any time.

Changes will be effective immediately upon posting to our website.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at: hello@alpalove.com .

Marito Trading INC
217 S Cedar Ave Unit C
Tampa, FL 33606