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Frequently Asked Questions
YARNS
Alpaca fleece contains low lanolin, which has been shown to help with allergy problems in some people. Alpaca fleece is grown naturally without the need to drench and chemically clean the animals, as is required for sheep.
After being shorn, the alpaca fleece is gently washed with organically certified detergents (scouring and acid carbonizing are not required as with wool cleaning) and processed into our alpaca throws, scavres and duvets without the use of chemicals.
Give your alpaca wool clothing a little extra love by washing it gently in warm (not hot!) water with a mild soapâor even a bit of your favorite gentle shampoo.
Rinse it well using water that's the same temperature.
Alpaca fabric can get a bit fragile when it's wet, so be extra kind and donât wring or twist it. Just softly press out the extra water with your hands. Easy does it!
DUVETS
Alpaca fiber is self-cleaning and does not absorb any extraneous odors. Therefore, it is usually sufficient to air the comforter sporadically.
If washing the duvet is necessary, for instance due to spillages, this should be done by a professional cleaner.
We do not recommend machine washing at home.
Our alpaca duvets are very durable and can last 10 years or longer if treated well.
Since alpaca fiber is self-cleaning and does not absorb odors, the amount of care required is very low.
Importantly, the thermoregulatory properties are maintained throughout the life of the comforter and do not diminish.
We recommend one duvet for each season. Our alpaca duvets come with varying
quantities of filling to suit natural variations in temperature across the year.
Thanks to the unrivaled thermoregulating and breathable properties of alpaca fiber, our duvets respond to your internal body temperature, keeping you cool in the summer and warm in the winter.
Our wool is gently cleaned, without the use of any chemical additives, to preserve the fiberâs natural properties in the best as possible while also reducing the productâs environmental impact.
The wool may therefore have a slight inherent odor immediately after unpacking, but this will disappear after a few days.
We recommend airing the product before use.Â
We recommend covers made of natural materials, like cotton or linen, that support the thermoregulatory properties of the comforter.
Synthetic covers, which tend to build up a static charge, should be avoided.
Our natural cotton fabric cover can make occasional noises, given that this fabric is specially made for alpaca duvets with the highest cotton quality. This noise will disappear speedily with use.
Our comforters are crafted from fiber-dense organic cotton percale, which prevents fibers from penetrating while remaining highly breathable.
However,please note that all duvets or comforters made from natural fibers may experience some normal fiber shedding.