Alpaca fiber is self-cleaning and does not absorb any extraneous odors. Therefore, it is usually sufficient to air the duvet sporadically. 

If washing the duvet is necessary, for instance due to spillages, this should be done by a professional cleaner.

We do not recommend machine washing at home.

With proper care, an alpaca duvet is a long-term investment that can last many years. Alpaca fiber naturally resists odors, so it needs very little care — regular airing is usually enough to keep it fresh.

Many people use one duvet year-round, while others prefer one for warmer months and one for colder months. 

Our duvets come in three warmth levels — Lightweight for summer, All Season for year-round use and Extra Warm for winter — so you can choose based on your climate and how warm you sleep. Alpaca fiber is breathable and helps balance temperature, so you stay comfortable without overheating.

Our wool is gently cleaned, without the use of any chemical additives, to preserve the fiber’s natural properties in the best as possible while also reducing the product’s environmental impact.

The wool may therefore have a slight inherent odor immediately after unpacking, but this will disappear after a few days.

We recommend airing the product before use. 

We recommend duvet covers made of natural materials, such as cotton or linen, which support the breathability of alpaca. Avoid synthetic covers, which can build up static and trap heat.

Our tightly woven cotton shell may rustle slightly at first; this softens quickly with use.

Our duvets use a tightly woven cotton percale shell that keeps the alpaca fill inside while staying breathable — organic cotton in the Signature line and premium cotton in the Heritage line. As with any natural-fiber duvet, a small amount of shedding is normal.

Both lines share the same alpaca performance: breathable, temperature-balancing and lightweight warmth, in the same three warmth levels and sizes.

Signature is filled with selected white alpaca fiber in an organic cotton shell woven in Germany.

Heritage is filled with naturally colored alpaca fiber — brown shades that alpacas grow naturally — in a premium cotton shell. It gives these natural shades a renewed purpose.

Alpaca fiber is naturally free of lanolin, the wool wax that many people react to. 

That's why many people who find wool itchy can wear alpaca comfortably. If you have a known allergy, we recommend trying a small item or swatch first.

Hand wash your alpaca knits in cold water with a mild wool wash or gentle shampoo, and rinse in water of the same temperature. Alpaca is more delicate when wet, so don't wring or twist — gently press out the water and lay flat to dry, away from direct heat.

Our Sock Yarn is the exception: thanks to its recycled polyamide blend, it can be machine washed at 86 °F (30 °C) on a gentle cycle.

Pure is 100% baby alpaca: dense, warm and drapey.
Super Air blends baby alpaca with recycled polyamide for a lighter, airier yarn with more yardage per ounce.
Sock Yarn blends 75% baby alpaca with 25% recycled polyamide for durability at heels and toes — and it's machine washable.

Pure Worsted: US 3–6 (3–4 mm).
Pure Bulky: US 9–10 (5–6 mm).
Super Air Worsted: US 6–10 (4–6 mm).
Super Air Bulky: US 11–15 (8–10 mm).
Sock Yarn: US 0–2 (2–3 mm).
Always knit a gauge swatch.

Pure and Super Air bags have 6 skeins: 656 yds (600 m) in Worsted and 328 yds (300 m) in Bulky. As a guide, a cowl takes 1 bag and an adult sweater 2–3 bags.
Sock Yarn sets have 2 balls of 459 yds (420 m) each — one ball knits one pair of socks.
Always check your pattern.

Our Sock Yarn is machine washable at 86 °F (30 °C) on a gentle cycle. Pure and Super Air yarns should be hand washed cold and laid flat to dry.

Alpaca fiber is naturally dirt-resistant, odor-repellent, and low-maintenance. To preserve softness and longevity, we suggest airing your throw regularly rather than washing.

If deeper cleaning is needed opt for professional dry cleaning. Avoid machine washing and tumble drying to prevent felting or damage.

If dry cleaning isn’t an option, you may gently handwash: use cold water (never warm or hot) with a wool-safe or mild detergent, soak briefly, press (don’t wring) excess water, and lay flat to dry in the shade.

Always handle damp alpaca fiber carefully — it’s more fragile when wet.

We accept returns within 30 days of delivery for unused items in their original packaging and condition. Return shipping costs are the customer's responsibility unless the product is defective or we made a mistake with your order. Alpalove duvets have their own 100-Night Trial (see below). Contact us at hello@alpalove.com to start a return.

Once we receive and inspect your returned item, we'll refund your original payment method within 10 business days and notify you by email.

If you receive a damaged or incorrect product, return shipping is free. Please send photos and details to hello@alpalove.com so our team can resolve it quickly.

Yes. Our 100-Night Trial applies exclusively to Alpalove duvets. If you don't fall in love with your duvet within 100 nights of delivery, email hello@alpalove.com and we'll send you a prepaid return label. 
The duvet must be free of stains and damage, and a flat $15 return shipping fee is deducted from your refund. 
One trial return per household.

Yes — we offer free shipping on orders of $100 or more. This promotion applies automatically at checkout.

Orders are processed within 2–4 business days. Delivery times vary by region: typically 5–10 business days for the U.S., depending on customs clearance and local carriers.

We currently ship within the United States only.

Please double-check your address at checkout. Alpalove is not responsible for lost or delayed packages due to incorrect shipping details. We recommend using a trackable shipping method to follow your order.