Privacy Policy

ALPALOVE Privacy Policy

Alpalove is commitment to protecting the privacy and security of our visitors, subscribers and costumers. This policy explains how we collect, use, disclose and protect your personal information when you visite our website (www.alpalove.com) , purchase or interact with us.

Collection of Your Information

The categories of information we may collect are:

Personally Identifiable Information - such as a name, email address, billing and shipment address, telephone number, and any other information that identifies you as an individual person.
Automatically Collected Information – such IP address, browser type, device information, pages visited and cookies.
Transactional Information - such as purchases,returns and exchanges.
Marketing Preferences – such as susbcriptions status to our newsletter or promotional offers.

Personally Identifiable Information is only collected from you when you voluntarily provide it to us. If you purchase Alpalove products, your billing and credit card information will be provided by you directly to our payment processor, Shopify. They are only authorized by Alpalove to use this information to process your order. Alpalove will only receive the credit card type, last 4 numbers of the payment method, transaction date, transaction amount and a transaction ID.

Use of Your Information

Alpalove uses and shares your information as follows:

to process and fullfill the orders you have requested.
to manage customer service, returns, warranty and other operational functions.
to contact you via email, SMS text message (provided you have given your consent, which can be withdrawn), postal mail and other methods.
to inform you of other products or services available from Alpalove.
to contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
to comply with legal obligations and prevent fraud.

Sharing Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and IT support providers.
Legal Authorities: When required to comply with legal obligations.
Business Transfers: In case of mergers, acquisitions, or sales of company assets.

4. Use of Cookies and Tracking Technologies

We may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your device by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time and to tell the Web server that you have returned to a specific page. For example, if you personalize Alpalove pages, or register with Alpalove site or services, a cookie helps Alpalove to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Alpalove website, the information you previously provided can be retrieved, so you can easily use the Alpalove features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Alpalove services or websites you visit.For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

5. Data Security

We implement security measures to protect your data from unauthorized access. However, no method of transmission over the Internet is completely secure.

6. U.S. Privacy Rights

We implement security measures to protect your data from unauthorized access. However, no method of transmission over the Internet is completely secure.

Right to Access: You may request a copy of the personal data we have about you.
Right to Correction: You can request corrections to any inaccurate or incomplete data.
Right to Deletion (Right to Be Forgotten): You can request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing: You may ask us to limit how we process your data.
Right to Object to Processing: You have the right to object to the processing of your data for certain purposes, such as marketing.
Right to Data Portability: You can request your data in a structured, commonly used format to transfer it to another provider.
Right to Withdraw Consent: If we process data based on your consent, you may withdraw it at any time.
Right to Lodge a Complaint: If you believe we are not handling your data in compliance with applicable laws, you may file a complaint with the relevant data protection authority.

California Residents (CCPA & CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to request disclosure of personal information collected about you.

The right to request deletion of your personal data.
The right to opt-out of the sale of personal data (we do not sell personal data).
The right to non-discrimination for exercising these rights. To exercise these rights, contact us at hello@alpalove.com

Other U.S. States: Residents of Virginia, Colorado, Connecticut, and Utah may have additional rights. Contact us for more details.

7. Canadian Privacy Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian users have the right to:

Access their personal information.
Request corrections to inaccuracies.
Withdraw consent for marketing communications.
Be informed about whether their data is stored or transferred outside Canada.

We comply with Canada’s Anti-Spam Legislation (CASL). You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link or contacting us to hello@alpalove.com.

8. European Union (EU) Privacy Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), EU residents have additional rights, including:

Right to Access: You may request copies of your personal data.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten): You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You can request a copy of your data in a structured format.
Right to Object: You can object to processing based on legitimate interest or direct marketing.
Right to Withdraw Consent: If we process data based on your consent, you may withdraw it at any time.

9. Legal Basis for Processing (EU Users)

We collect and process personal data under these legal bases:

Contractual Necessity: To fulfill a contract (e.g., processing purchases).
Legitimate Interest: To improve our services and prevent fraud.
Consent: When you provide explicit consent (e.g., subscribing to marketing emails).
Legal Obligation: When required by law (e.g., tax records).

10. International Data Transfers (EU Compliance)

If we transfer personal data outside the EU (e.g., to U.S. service providers), we ensure adequate protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Binding Corporate Rules (BCRs) where applicable.
Privacy Shield (where applicable) for transfers to U.S. entities that comply.

11. Data Protection Officer (DPO) and Supervisory Authority

If required, we will appoint a Data Protection Officer (DPO) to oversee compliance. If you believe your GDPR rights have been violated, you have the right to lodge a complaint with your local Supervisory Authority.

12. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Changes to this Statement

Marito Trading INC. will occasionally update this Privacy Policy. Marito Trading INC. encourages you to periodically review this Privacy Policy to be informed of how Marito Trading INC. is protecting your information.

14. Contact Information

Marito Trading INC welcomes your questions or comments regarding this Privacy Policy. Please contact us at: hello@alpalove.com

Marito Trading INC
217 S Cedar Ave Unit C
Tampa, FL 33606